Return to the Workplace

Ensure all areas of your business are ready for returning employees.

View Return Checklist
Risk & Response Questionnaire

Reopening Buildings

If your building or facility was closed, shutdown or reduced in capacity, use this checklist as a guide to re-open.

View Reopening Checklist

Cleaning & Disinfecting

View cleaning processes, recommendations and options as you plan to return.

View Cleaning Guide

Templates & Posters

Welcome Back Letter

Prepare your employees with timelines, upcoming changes and expectations.

View Letter Template
View Welcome Back Packet


Use these editable posters to create signage for your workplace.

View Editable Signs

Health Questionnaire

These example health questionnaires can be used to survey employees and visitors.

View Sample Questionnaire 1
View Sample Questionnaire 2

Telehealth Template

Use this template to easily share telehealth benefits with employees.

View Template

Sample Communication

Proactively decide, enact and communicate changes and action plans regarding workers and the workplace.

View Communication & Action Plan

Face Masks

Clearly communicate what face masks can or must be worn.

View Communication

Decisions, Solutions & Resources

Decision Support Dashboard

See critical trends by state and county as you make decisions. 

Decision Support Dashboard

Positive COVID-19 Test

Find action steps and requirements if an employee positively test for COVID-19.

Responding to a Positive Test

Recalling Employees

Use this resource as a starting point as you begin recalling furloughed and laid off employees.

TOP READ Recalling Employees

Digital Solutions

Contact your Hays consultant for a list of digital solutions for a safe return.

NEW Contact Us

Screening & Testing Employees

FAQ on guidance, resources available, EEOC and vendor selection.

Screening & Testing FAQ

Premium Content

This playbook takes a deep dive into return to the workplace strategy, preparation and beyond.

Return to the Workplace Playbook

Telehealth FAQs

Telehealth became a staple in healthcare overnight. Equip your team with the fundamentals.

Telehealth FAQ

Contact Tracing Course

Train in-house contact tracers through this Johns Hopkins free 6-hour course.

NEW View Course


The DOL, HHS and Treasury Department jointly updated FAQs.

View Updated FAQ

Testing Sites

Find testing sites in your area, including criteria for testing and how to make an appointment.

COVID-19 Testing Sites

Reopening Workflow

Use this decision workflow to help decide when to reopen.

Reopening Workflow

Industry Spotlight


Address specific concerns present for hotel guests and staff.

Hotel Considerations


Find a sample action plan for construction businesses, including job site protection meausres.

Construction Action Plan


View unique considerations and safety measures for restaurants.

Restaurant Considerations


Find a sample action plan for manufacturing businesses, including plant operating protocol.

Manufacturing Action Plan


This sample action plan for retail stores includes operation protocols.

Retail Action Plan

Gyms & Fitness Centers 

Find safety, signage and process considerations to help protect staff and members.

Gyms & Fitness Considerations

Interested in learning more? Connect with us today: 

Please be advised that any and all information, comments, analysis, and/or recommendations set forth above relative to the possible impact of COVID-19 on potential insurance coverage or other policy implications are intended solely for informational purposes and should not be relied upon as legal advice. As an insurance broker, we have no authority to make coverage decisions as that ability rests solely with the issuing carrier. Therefore, all claims should be submitted to the carrier for evaluation. The positions expressed herein are opinions only and are not to be construed as any form of guarantee or warranty. Finally, given the extremely dynamic and rapidly evolving COVID-19 situation, comments above do not take into account any applicable pending or future legislation introduced with the intent to override, alter or amend current policy language.